Terms & Conditions

Welcome to Martin’s Heating & Air Conditioning. These Terms & Conditions (“Terms”) govern your use of our website and HVAC services. By accessing our website or scheduling service, you agree to comply with these Terms.

Schedule My Service

(985) 632-6428

Family-owned business

Serving the community

Our customers as the biggest priority

1. General Information

1.1 Martin’s Heating & Air Conditioning, located in Cut Off, Louisiana, provides residential and commercial HVAC installation, maintenance, and repair services.
1.2 These Terms apply to all website visitors, customers, and service users.

2. Services

2.1 We offer heating and cooling installation, diagnostics, maintenance, and repair services. Specific service details will be outlined in written estimates, invoices, or agreements.
2.2 We reserve the right to refuse or discontinue service for safety concerns or non-compliance with these Terms.

3. Pricing & Payments

3.1 Prices and estimates are subject to change without notice. Estimates are generally valid for 30 days unless otherwise stated.
3.2 Payment is due upon completion of services unless otherwise agreed in writing.
3.3 Accepted payment methods include approved cards, checks, or other forms. Late payments may result in additional fees.

4. Warranties & Liability

4.1 Manufacturer warranties vary by equipment and are provided separately.
4.2 Martin’s Heating & Air Conditioning is not responsible for damage caused by misuse, neglect, unauthorized modifications, or pre-existing system conditions.
4.3 To the fullest extent permitted by law, we disclaim liability for incidental or consequential damages.

5. Customer Responsibilities

Customers agree to:

Provide safe and unobstructed access to service areas
Remove hazards, pets, and obstructions prior to service
Provide accurate system information
Notify us promptly of concerns or changes

6. Website Use

6.1 Website content is for informational purposes only.
6.2 Unauthorized copying, distribution, or modification of website content is prohibited.
6.3 While we strive for accuracy, information may not always be current or error-free.

7. Privacy Policy

Use of our website and services is governed by our Privacy Policy.

8. Messaging Terms

By providing your phone number, you consent to receive service-related text messages.
Message frequency varies. Standard carrier rates may apply.
You may opt out at any time by replying “STOP.”